MILE-END Tote, Nylon
We offer one year guarantee on our knits against manufacturing defects.
You may at any time trade in your product to our Last Beyond You Program for a 25% credit towards any new purchase.
Canada & the US
We offer free shipping on orders over $100 in Canada and the U.S.A.
Shipping rates on orders below $100:
- $9 for Canada (Canada Post Expedited)
- $15 for the U.S.A. (DHL Express)
EU & UK
Shipping rates on items below $100 value:
- $27 for E.U. (DHL Express)
- $27 for the U.K. (DHL Express)
Applicable taxes and duties are extra.
We are only able to offer shipping within North America and to Europe at this time.
All return/exchange requests must be made within 30 days of receiving your order. Please email firstname.lastname@example.org so we may assist you with the return process. Include your order number, the name of the item you wish to return and the reason for your return.
We will send instructions along with our warehouse address either in Canada or the U.S.A., depending on customer location. Return shipping is at the expense of the customer.
Please ensure that products are unworn, unwashed, and have tags still attached. Once we receive the returned item(s), we will then process refunds/exchanges accordingly. We reserve the right to refuse refunds/exchanges if these terms are not followed.
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